Toggle sidebar

You said, we did

Changes we have made

Have your say and tell us what you'd like to see, what we’ve missed and what we can do to improve the information and support we provide.

When we receive feedback from surveys, focus groups and email we demonstrate how we've responded to this through a 'you said, we did' approach.

This helps you to see what impact your feedback has had directly on a service, process, or information area.

A send advisor

Changes made in 2022

Rotherham parent carer forum drop-ins.

You said:

  • The space bar needs to be at the top - we have changed the layout of the page, so the spacebar is now at the top of the page
  • The EHCP Hun to have its own button - The Hub now has its own button on the Landing page
  • You wanted less clicks to get to information - we have been working with the IT department to look at this in our Weekly IT meetings.

Weekly IT meetings

To improve the Local Offer, we have been having weekly IT meetings to identify key objectives from previous consultation from parents and carers and implement the changes.

We have:

  • Attached the WSOA page as a news item on home page enclosing inspection report and WSOA
  • Changed the Search bar and theme  
  • Made the Guiding voices young person’s link more accessible
  • Added a new to SEND page
  • Added the EHCP hub button on landing page
  • Numbers and emails updated for all services – please provide update on those that are wrong

Young person’s logo competition

We wanted to involve children and young people in the development of the Local Offer and asked them to design a new logo that embodies the for the local offer.

Feedback and comments

Tell us what you think about the local offer